Welcome to Human Resources!
At CFPUA, our people are what make this organization strong. Human Resources is here to support you — whether you have a question about your pay, your benefits, your career growth, or simply need guidance.
We strive to ensure our compensation is market competitive. We work hard to provide strong benefits, steady employment, opportunities to grow, and a workplace built on fairness and respect.
Our goal is simple: make sure you feel supported, valued, and informed.
This is your resource center. If you’re not sure where to start, you’re in the right place.
Want to stay in the know? Check out Human Resources news and updates at the link below:
What You'll Find Here
- NeoGov (employee self-service)
- Benefits information
- Compensation details
- Current job openings
- Career development opportunities
- HR policies
NeoGov
NeoGov supports you throughout your employment from onboarding to performance reviews
Through NeoGov, you can:
- View pay stubs
- Submit timesheets
- Update tax information
- View benefit elections
- Complete training
- Access performance evaluations
...and so much more.
Click the link below to access your NeoGov dashboard.
Employee Benefits
Supporting You and Your Family
As part of the Cape Fear Public Utility Authority team, you have a comprehensive benefits package to fit the needs of you and your family. Options include health, dental, vision, supplemental benefits, contributions to the local government retirement system, 401K match, and paid leave.
For full plan information and eligibility details, visit our Employee Benefits Center.
If you ever have questions, reach out to Human Resources. We are happy to walk you through your options.
Benefit Resources
Compensation
Fair, Competitive, Transparent
We are committed to paying employees fairly and consistently.
Our compensation structure:
Is reviewed annually during the budget process
Aligns with market standards when possible
Promotes internal equity across positions
Rewards performance in a consistent way
While pay is only one part of your total compensation, we believe it should be clear and transparent. If you have questions about how pay works at CFPUA, please contact Human Resources. We’re glad to explain.
Compensation Resources
Recruitment
Building Strong Teams
Our employees are the heart of CFPUA. We believe in promoting from within whenever possible and creating opportunities for advancement.
If you’re ready for a new opportunity — or know someone who would be a great fit — explore our current job openings at the Careers link below.
Recruitment Resources
Career Development
Growing Your Career at CFPUA
We believe in developing our people. Whether you are just starting your career or preparing for leadership, we offer opportunities to help you grow.
Career development options include:
- Tuition assistance
- Certification incentive pay
- In-house leadership and skills training
- Online learning through NeoGov
- Ongoing professional development support
We encourage you to talk with your manager about your goals. You can also contact Human Resources or the Workforce Development Manager to explore your options.
Career Development Resources
HR Policies & Procedures
Clear Expectations, Fair Workplace
Our HR policies help ensure a consistent, fair, and respectful work environment for everyone.
Policies are reviewed regularly and updated as needed to stay aligned with current laws, industry standards, and organizational goals. All updates are approved by Leadership and the Board to ensure transparency and accountability.
Employees are responsible for understanding and following HR policies. You can access all HR-related policies below. If you have questions about a policy, please contact Human Resources for clarification.
Human Resources | Cape Fear Public Utility Authority
235 Government Center Drive, Wilmington, NC 28403
phone: 910-332-6570 | email: hr@cfpua.org